ETHICS and INTEGRITY
At HORAN, corporate conduct is inseparable from the conduct of individual employees in the performance of their work. We are committed to the highest standards of ethics and integrity in all our business dealings.  We treat our customers, partners and fellow employees with respect, honesty and integrity at all times and expect the same in return. Every HORAN employee is responsible for adhering to business practices that are in accordance with the letter and spirit of the applicable laws and with ethical principles that reflect the highest standards of corporate and individual behavior. 

PERSISTENCE
At HORAN, we do not give up. We turn over every stone in pursuit of innovative and creative solutions to address customer challenges. Persistence is one of our core values because it is critical to the successful completion of our mission. Persistence leads to innovations that allow us to transform a method, a product, a process, or even our customers’ organizations. Our persistence continuously drives us to deliver outstanding value and service to our customers.

ACCOUNTABILITY
We accept accountability for all our actions. We make and support business decisions through experience and sound judgment. We demonstrate fiscal responsibility in all of our decisions and actions.

UNPARALLED CUSTOMER SATISFACTION
HORAN is committed to delivering outstanding value and service to our customers. We continually evaluate our performance to ensure continuous improvement in our ability to provide, timely, high quality and courteous service to our clients, their employees and our individual customers.

EMPLOYEES
We strive to reward commitment and performance and be responsive to the needs of our employees and their families. Our employees are the most valued assets of our company, essential participants with a shared responsibility in fulfilling our mission. We recognize that the quality, motivation and performance of our employees are the key factors in achieving our success. Accordingly, our Human Resources policies and practices are built on dedication to assisting every employee in reaching his or her full potential in both performance and reward. We promote based on merit and from within whenever possible.

TEAMWORK
Our ability to excel depends on the teamwork of our employees. To this end, we strive to create an environment of mutual respect, encouragement and teamwork. We treat one another with respect and communicate openly. We foster collaboration while maintaining individual accountability. We encourage the best ideas to surface from anywhere within the organization. We appreciate the value of multiple perspectives and diverse expertise. We encourage cooperative and shared efforts by each individual of the organization to achieve common goals.

CORPORATE SOCIAL RESPONSIBILITY
HORAN is committed to improving the quality of life in the communities where our employees live and work. We believe we have a responsibility to serve our regional community as a good corporate citizen to create strong communities that increase the economic vitality and quality of our neighborhoods. As a company and individually, we support initiatives that educate, enrich, and heal.