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Senior Service Representative
Kelli Finn, Senior Service Representative, uses her 11 years of industry experience effectively to guide clients through their enrollment process and benefits implementation. Kelli expedites claim resolutions and conducts product research when preparing benefit proposals.
As a senior member of HORAN, Kelli holds frequent team meetings to promote consistency in customer service and offers leadership advice to her team members. Kelli serves as the liaison between Account Managers and Service Representatives to ensure that all lines of communication remain open.
- Life, Accident & Health Insurance license
- University of Tennessee - B.S. Education
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