Libby Allison
Client Specialist
Libby serves as the point of contact for clients with custom service issues or claim resolution problems. She effectively communicates the details of benefit selections and the renewal process to ensure clients understand their benefit options.
As a member of the HORAN Engagement Team, Libby offers hands-on customer service. She educates clients on existing benefit coverage and eliminates the headache involved by expediting claim issues. Libby delivers a sense of security to employees by working with them on an individual basis to service their employee benefit needs.